Giraffe Tools Retractable Garden Hose Reel Ground Mounted 360°

• ⭐ANY LENGTH LOCK: The Garden Hose Reel comes pre-assembled with a 82ft freeze-proof and burst-proof hose, featuring a locking mechanism that allows you to secure the hose at any desired length, ensuring every corner of your garden is easily reached!
• ⭐AUTO RETRACT SYSTEM: Simply give the hose a gentle pull, and the automatic rewinding system will neatly roll it back in, eliminating tangles and keeping your space organized!
• ⭐HIGH-QUALITY GARDEN HOSE: Built to last, our all-weather, flexible, and abrasion-resistant hybrid hose is leak-proof and durable. The 82ft, 1/2-inch hose is rigorously tested at 300 PSI working pressure and 600 PSI burst pressure for ultimate reliability.
• ⭐EASY TO INSTALL & DISASSEMBLE: The retractable hose reel can be effortlessly assembled on your lawn or concrete surface. For storage, simply remove the screws on the swivel base. With its pre-assembled handle, you can easily transport the hose reel wherever you need it!
• ⭐PROFESSIONAL SUPPORT: Reach out to us for timely solutions and lifetime-friendly support. At Giraffe Tools, we are committed to resolving all your concerns with the utmost professionalism!

Shipping is free in the US for all products.
We accept orders online, 24 hours a day, 7 days a week. and always working to ship your order as quickly as possible.
Orders will start shipping within 2 business days.
Process time does not include Saturdays, Sundays, or holidays.
Shipping Method
Orders within the 48 states will be shipped via FedEx.

YONGKANG HAILI INDUSTRIAL CO., LTD. Established in 1996. Professional manufacturer of retractable power equipment, pressure washer and hybrid hose. After decades of continuous pursuit, it has become the leader in this industry. In 2017, it established its brand named Giraffe Tools and entered the United States online market.
HAILI is committed to family-based product design, bringing a trend of serialized sales to the market.
HAILI invests 35% of its profit to develop new products every year. Today, the Giraffe Tools brand holds a large market share in several categories of retractable hose reels on Amazon in the United States.
HAILI has passed ISO9001 and IATF16949 quality management system certification, BFCI factory inspection, and all products are insured by PICC.

For Non-Quality Issues:
We offer our customers the right to return unused products within 30 days of delivery. In the event that a customer requires a return due to subjective reasons rather than quality issues, the customer should pay for the cost of return shippment.

For Defective/Damaged/Incorrect Items:
Customer satisfaction is our priority. In the rare event, you may receive a defective, damaged, or incorrect item, please contact us with a video/photo about the problem. We will be in contact with you to address and resolve the issue as quickly as possible. (free replacement and free freight charge, or a full refund, if applicable)

Refund Process and Details:
Please allow 1 week for your return to be processed. Returned items must be delivered to us unused, in original packaging, and in the condition they were received, or they may not be eligible for a refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in the return shipment, therefore we recommend an insured and trackable mail service. We are unable to issue a refund without an actual receipt of the item(s) or proof of received return delivery. We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected upon return.

Our products are shipped nearly fully assembled and come with installation instructions, if you have any other needs, feel easy to contact us. We will reply to you within 24 hours on business day. To solve your problem more efficiently, please contact us with relevant pictures or videos.

All Giraffe products strictly comply with ISO 9001, CE and other quality certification system requirements. All GIRAFFE TOOLS products have a 2 year Warranty.